Shipping & Returns
Shipping Policy
At Wavhai Cycling, we are committed to offering a simple, fast, and seamless shopping experience.
Free shipping on orders over $150
We offer free shipping on all orders over $150 before taxes.
Take the opportunity to shop your cycling essentials with peace of mind.
Shipping fees for orders under $150
Standard shipping fees will apply to orders under $150.
Return Policy
We want to make the return process simple and transparent.
Timeframe and conditions
Returns are accepted within 14 days of receiving your order.
Items must be returned in their original condition:
– Unworn
– Unwashed
– Free of stains, odors, or pet hair
– With original tags attached
– In their original packaging whenever possible
Exchanges
Size exchanges can be requested directly through your customer account within 14 days of receiving your order, subject to stock availability.
If you need assistance, feel free to contact us.
Refunds
Once the return has been received and inspected, the refund will be issued to the original payment method within 3 to 7 business days.
A $10 fee will be deducted from the refund if the return label provided by Wavhai is used.
Original shipping fees are non-refundable.
Return label
Return labels can be generated directly through our return portal.
If you need assistance, feel free to contact us.
The Last Wave
Items purchased from The Last Wave section are final sale.
No refunds or returns will be accepted.
A size exchange may still be possible, subject to stock availability.
Shipping fees related to the return and the shipment of the replacement item are the responsibility of the customer.