Refund policy
Shipping Policy
At Wavhai Cycling, we are committed to providing a simple, fast, and seamless shopping experience.
Free Shipping on Orders Over $150
We offer free shipping on all orders over $150 before taxes.
Enjoy stress-free shopping for your cycling essentials.
Shipping Fees for Orders Under $150
For orders under $150, standard shipping fees will apply.
Shipping rates vary depending on the weight, package size, and delivery address.
Thank you for choosing Wavhai Cycling.
Return Policy
At Wavhai Cycling, we aim to make the return process simple and transparent.
Return Window & Conditions
Returns are accepted within 14 days of receiving your order.
Items must be returned in their original condition:
– Unworn
– Unwashed
– Free of stains, odors, or pet hair
– With original tags attached
– In the original packaging whenever possible
Exchanges
Size exchanges can be made directly through your customer account within 14 days of receiving your order, subject to product availability.
If you need assistance, feel free to contact us.
Refunds
Once your return has been received and inspected, the refund will be issued to the original payment method within 3 to 7 business days.
A $10 fee will be deducted from the refund if the prepaid return label provided by Wavhai is used.
Original shipping fees are non-refundable.
Return Label
A return label can be generated directly through our return portal.
If you need assistance, feel free to contact us.
THE LAST WAVE
Items purchased from the THE LAST WAVE section are final sale.
No refunds or returns will be accepted.
A size exchange may still be possible, subject to product availability.
Shipping costs related to the return and reshipment of the new item are the responsibility of the customer.